Help & Training
🚀 Quick Start Guide
1
Upload Credit Report
Upload any credit report PDF. OriumAI's universal parser will automatically analyze and identify negative items.
2
Review Negative Items
Review flagged negative accounts, customize dispute reasons, and select which items to dispute.
3
Generate Bureau Letters
AI generates FCRA-compliant dispute letters for all 3 bureaus. Download PDFs ready for mailing.
4
Track & Follow Up
Track mailing dates, bureau responses, and schedule follow-ups. Monitor success rates.
Frequently Asked Questions
🤔 Which credit report formats work best?
OriumAI's advanced parser supports all major credit bureau formats and credit monitoring services with high accuracy automatic parsing.
💳 How much does it cost per letter?
Each bureau letter costs 1 credit. You can purchase credit packs starting at $25 for 25 credits, with volume discounts available.
⚖️ Are the letters FCRA compliant?
Yes! Our AI generates letters that comply with the Fair Credit Reporting Act, using proven dispute language and proper formatting.
🚚 How should I mail the letters?
Print the PDFs and mail via USPS certified mail with return receipt requested. This provides proof of delivery for your records.
📅 How long do bureaus have to respond?
Credit bureaus must investigate and respond within 30 days of receiving your dispute letter. Our system helps you track these deadlines.
📞 Need Help?
Email Support
support@creditwise.com
Live Chat
Monday-Friday, 9am-5pm EST
Response Time
Usually within 2 hours
📈 Success Tips
• Start with oldest negative items first
• Keep detailed records of all mailings
• Follow up if no response in 35 days
• Consider multiple dispute rounds
• Monitor your credit score monthly